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i listed 5 items today and they are not in active listings
i listed 5 items today and they are not in active listings and are not in drafts
11 comments
Locked
Discussions in this board are limited to the original poster and Community Mentors
i listed 5 items today and they are not in active listings and are not in drafts
mam98031
Mentor1 week agoEbay is aware of this issue. The Product team is aware that the issue of seller's ended listings, newly listed listings and relisted listings are not showing in active listing page or draft listings page or in inactive section. There is an open ticket under ALERT17029 and they are working on a solution asap.
miaraesattic
OP1 week agoJust tried listing 2 more items they say they go through but they are nowhere to be found
mr_lincoln
Mentor1 week ago@miaraesattic
Do you know if eBay put any restrictions on your account?
Your Seller Dashboard would shed some light on that: Seller Dashboard | eBay
It might be time to reach out to eBay ... here are some options.
Here's how to contact eBay general customer service.
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief when you reply to the chat bot.
4. Type AGENT (you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://www.instagram.com/ebay/
6am to 6pm PST
miaraesattic
OP1 week agoi dont even have any defects im top rated
miaraesattic
OP1 week agoSpoke with customer service they are having a issue with some accounts and will have a fix in 48-72 hours
mr_lincoln
Mentor1 week ago@miaraesattic
Good to know ...
mr_lincoln
Mentor1 week ago · EditedHi @miaraesattic
I viewed your items and sorted by newly listed, the most recent listings were from yesterday the 22nd and I see 7. Did you inadvertently "Schedule" them instead of list them right away: Manage scheduled listings - eBay Seller Hub
miaraesattic
OP1 week agoty for the response nope i did them this morning i never schedule items plus i checked there are none scheduled and they are not in drafts no email confirmation either from ebay they are just gone
mr_lincoln
Mentor1 week ago@miaraesattic
Wow, that is really strange. While it can take up to 24 hours for listings to index in it is odd that all 5 of the new listings just are not on the radar.
Have you tried recreating any of them?
miaraesattic
OP1 week agoNo and they were in my drafts I forget which they even were probably deleted the pics by now
miaraesattic
OP1 week agoNo and they were in my drafts I forget which they even were probably deleted the pics by now