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I keep getting an e-mail from Ebay saying someone else is signing into my account on another device.
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eburtonlab
Mentor3 years agoI do not think that the message actually says that "someone else" is signing in. The message I have seen says there is a sign in on a "new device".
eBay has begun sending such messages for each sign-in from an unrecognized browser. Unrecognized just means that the browser has no cookies from a previous sign-in to that account, or the IP address does not correspond to a previous sign-in.
If you are routinely erasing your browser cookies, or changing your network address, you can expect to receive such messages when you sign in again. Using a VPN, hotspot, or certain kinds of privacy software can also cause those message to be sent.
Do the browser, location and time correspond to your own sign-in activity? If so, you can ignore the message.
Keep in mind that the location may not be precise; it may correspond to the location of the network rather than your actual location. Browser information may not always be available.
If you do not recognize the location, time or browser, and you suspect that someone else may have gained access to your account, you may want to change your eBay password.