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I JUST accidentally purchased an item on eBay and I cant cancel bc the item has shipped?
I purchased the item by mistake and i tried to immediately cancel. The seller immediately purchased the shipping and will not cancel order. What can I do now? They can be refunding the postage correct? I sell on etsy and the refund request button is right there. Is it harder on eBay?
1 comment
wooden_flower
Mentor1 year ago@jmdfabric
No, it is not harder. The seller can cancel the label then cancel your purchase as buyer requested. I'm sorry your seller isn't nice enough to handle this for you.
There isn't anything more you can do, other than contact the seller.
If the item was sold with returns accepted, you can return it, but you will have to pay the return shipping.
If no returns, make sure the item is perfect, including arriving on time. Late arrival makes the item not as described and returnable at the seller's expense.