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    I haven’t received my order on eBay , how can I return the order?
                     

    I haven’t received my order on eBay , how can I return the order?

    zhuo_95
    zhuo_95
    81View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    mr_lincoln

    mr_lincoln

    Mentor2 years ago
    5086View listings

    DUPLICATE POST ... answered on the other thread ... 

                                           
    wooden_flower

    wooden_flower

    Mentor2 years ago
    74096View listings

    DO NOT open a return - return means send back what you received.

     

    After the last expected delivery date, but no more than 30 days after the last expected delivery date, go to your purchase history - select 'I haven't received it' and follow the prompts.
    The seller has 3 business days to provide tracking that shows delivery, or a refund.  If he doesn't, go to your case and click 'ask us to step in'.

                                           
                                                                                     
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