LockedDiscussions in this board are limited to the original poster and Community MentorsBuying & SellingChevronRightIconAsk a MentorChevronRightIconI haven’t received my order, how can I return the order? I haven’t received my order on eBay , how can I return the order?zhuo_9581View listingsPosted 2 years ago·Last reply 2 years ago 6 commentsComment Newestmr_lincolnMentor2 years ago5086View listingsHi @zhuo_95 -What does the tracking history show in your Purchase history? -You can file a claim that you did not receive the shipment one day past the original delivery date if the package has not arrived and tracking does not show it was delivered. zhuo_95OP2 years ago81View listingsI can’t fill a claim on eBay help, Robot customer service can't solve it. zhuo_95OP2 years ago81View listingsAnd need me send the item back to China, my god ! mr_lincolnMentor2 years ago5086View listings@zhuo_95 wrote:I can’t fill a claim on eBay help, Robot customer service can't solve it.@zhuo_95 -What does the tracking show in your Purchase history?-What was the original estimated delivery date? -Claims are filed through Purchase history NOT the eBay Help link if that is what you meant??? zhuo_95OP2 years ago81View listingsI haven’t received anything, can’t send the item back to China    zhuo_95OP2 years ago81View listingsThis seller is a liar,I think.
mr_lincoln
Mentor2 years agoHi @zhuo_95
-What does the tracking history show in your Purchase history?
-You can file a claim that you did not receive the shipment one day past the original delivery date if the package has not arrived and tracking does not show it was delivered.
zhuo_95
OP2 years agoI can’t fill a claim on eBay help, Robot customer service can't solve it.
zhuo_95
OP2 years agoAnd need me send the item back to China, my god !
mr_lincoln
Mentor2 years ago@zhuo_95
-What does the tracking show in your Purchase history?
-What was the original estimated delivery date?
-Claims are filed through Purchase history NOT the eBay Help link if that is what you meant???
zhuo_95
OP2 years agoI haven’t received anything, can’t send the item back to China
 
 
zhuo_95
OP2 years agoThis seller is a liar,I think.