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I have yet to actually receive the 30 or so items I recently purchased on ebay UK in Japan.
Hello.
I have yet to actually receive the 30 or so items I recently purchased on ebay UK in Japan.
I sent these items to MyUS's UK warehouse in the UK.
Although I have confirmed that these items have safely arrived at MyUS's UK warehouse from my MyUS suite information, they have not shipped the packages to Japan after I submitted the shipping request to MyUS on November 10th. Despite multiple attempts through MyUS's customer support chat and email, they only repeat phrases like "ship as soon as possible" and "do our best," with no visible progress.
This delay significantly impacts my eBay seller activities. Due to the delayed shipments, I have less cash on hand, and I am unable to make significant purchases during this crucial holiday season.
MyUS's service, as stated on their website, is supposed to ship items within 48 hours of a shipping request. The current situation leads me to believe that they are unjustly withholding my products.
I am aware that this matter is unrelated to eBay, but despite multiple communications with MyUS, I have not found a resolution. I reached out here in the hope of receiving advice on how to resolve this issue.
Thank you.
