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I have tried to return this item "This seller does not accept returns for this item."
The item I purchased was a Hopewell Platform Pipe Steatite Soapstone Green Gray, this is a modern reproduction made out of clay. It was being auctioned as a Ohio Bird Hopewell origin and it is not. The pictures I have sent with this message will show that the pipe does not have a mouth piece, so its not even a pipe! I would like a refund of this item! Thank you for your time! Order number:25-12939-18865
ebay reply
What happened:
We looked into your report and didn’t find the listing to be in violation of our policy. This determination was made by a customer service agent.
2 comments
eastlaneave
Mentor1 year ago@nomlar1
I am sorry that happened!
You should open a Return Request.
The reason could be "Different from what I ordered > Didn't Match Description" if the item you got was not what was shown and described.
You can open your return request here. Just click the photo and follow the instructions.
https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041
You will be able to print a label from here https://www.ebay.com/help/buying/returns-refunds/returning-item/return-shipping?id=4066
-- You can check the status of your case here:
https://www.ebay.com/help/ip?topicId=4667
-- Here is a help page where you can learn more:
https://www.ebay.com/help/buying/resolving-issues-sellers/checking-status-request?id=4667
Do not close your return request until you either have your refund in hand or you have the replacement item. Do not close it because the seller promises you something.
nomlar1
OP1 year agoThank you for your support, got it returned! Bless!