If you are expecting any eBay items, compare the tracking numbers in your purchase history to the tracking number on the package you received. If a seller sent the wrong item, it can be returned at the seller's expense for a refund.
To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a call back.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If you are unable to get a call back, that may be for several reasons; a location outside of North America, VOIP phone, and call blockers (personal or that of a service provider) are often issues.
eburtonlab
Mentor2 years ago@6680chris
If you are expecting any eBay items, compare the tracking numbers in your purchase history to the tracking number on the package you received. If a seller sent the wrong item, it can be returned at the seller's expense for a refund.
To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a call back.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are unable to get a call back, that may be for several reasons; a location outside of North America, VOIP phone, and call blockers (personal or that of a service provider) are often issues.
Try contacting eBay via social media:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/