I have sold an item and buyer has asked to ship not using UPSP but Fedex or UPS

Question

This is an $480 item, so it is not cheap. The buyer (if not a scam) is requesting to send to a FF address in Oregon (2801 NE Riverside Way Ste200 (ABWBS), #xxxxx). They said use Fedex or UPS but not USPS, because they had lost several packages using USPS.

But the system does not allow me to choose a different carrier. What do I do now?

I also don't know if this is a scam. If package got lost, would I lose the item and the payment?

Thank you!

wooden_flower · Answer

@jbav9873

You should be able to change carriers - click see all services at the bottom of the shipping services shown.

You can change carriers, but you can not change the address. If the buyer is asking for shipment to a different address, tell him you will need to cancel his purchase and relist so he can buy it again with the correct address. You could then add ups and fedex as options for him to select.