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I have not shipped item found it to have chip how do i refund
She has paid but before i mailed i found chip need to refund
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Locked
Discussions in this board are limited to the original poster and Community Mentors
She has paid but before i mailed i found chip need to refund
mr_lincoln
Mentor2 years agoHi @peggers2
If it were me I would take a picture of the chip then message the Buyer with the picture attached and let them know if they message you back asking to cancel you will be more than happy to do so.
You can then cancel using the reason Buyer requested which avoids a strike on your account. Whatever you do keep the Buyer informed ...