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I have Email Stating Item delivered april 2nd ~ Per Tracker Its Somewhere in Dayton Ohio ~ Money Ha
No one is helping Me Find My Item!!!!!! Or responding to my update information I have My Email & tracking (Dayton Oh)
My Ship to and Billing IS Correct
I am In COLUMBUS OHIO
Where's My Package(Day 2 after Said Delivery complete)Not Happy!!!
2 comments
fashionsandbeauty4u
Mentor2 years agoIf tracking shows delivered to your address on file with eBay, you would need to contact the carrier. If it was USPS, they should be able to give you GPS coordinates with exactly where the package was delivered. You could open an Item Not Received case, but if the Seller enters the tracking into the case and tracking shows delivery to the address you had on file, the case will be closed in the Seller's favor.
Also if this was USPS, you could go on their website and ask for tracking updates via text or email. If the package was already delivered, that information may only be available for a while longer.
eburtonlab
Mentor2 years agoIf tracking shows delivery but you do not receive anything, check with the shipping service to determine if the tracking number corresponds to a delivery to your address.
If not, you may be the victim of a false tracking scam or the seller may have given you the wrong tracking number by mistake. Either way, see here for some good instructions about what you can do about it:
https://community.ebay.com/t5/Shipping/What-do-you-do-when-ebay-support-will-not-help-you/m-p/340803...
What kind of feedback for selling does your seller have? You can avoid many issues by choosing to only do business with sellers that have a proven track record of delivering what was sold and that have sold similar sorts of items before. Avoid new or unproven sellers, sellers with a pattern of serious negative feedback, or sellers that have drastically changed behavior or that have unexplained gaps in selling feedback.
If your seller is a drop-shipper, the seller may have been the victim of the company doing the drop-shipping and providing the tracking number.