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I have a 4.9 rating on seller description and don’t understand why.
If you read my feedback they all say item as described or better.
3 comments
Locked
Discussions in this board are limited to the original poster and Community Mentors
If you read my feedback they all say item as described or better.
golfingaddict
Mentor1 year agoThese come from buyers that are passive aggressive or do not bother to think about what those ratings should mean. There are also buyers that will not leave the highest score no matter what you do.
The other issue is that there are some buyers that are using those ratings as product reviews/ratings. They rate the product itself, and it has nothing to do with your description, the product description or anything that you have done.
Those seller ratings have been suspect from the day they rolled out. After many years of punitive action by eBay for buyer's "opinions" they finally changed it so that those ratings don't mean anything anymore.
eBay really should do away with them altogether since they can't decide if they are product reviews or seller feedback.
I agree that we should just ignore them and feel confident that unless there are some real issues, no buyers are going to bother clicking through to see the ratings.
house*of*paws
Mentor1 year agoHi @foxxwoud
There are some people who don't believe anyone but a supreme being deserves the highest rating for anything.
But don't sweat the small stuff. Nobody can see that any of your stars are less than 5. Your feedback is effin' AWESOME! 😊
eburtonlab
Mentor1 year agoOne or more of your recent buyers apparently thought your description rated less than five stars.
I doubt very many of your potential future buyers will bother to click through the link to see the actual average DSRs or be put off by a 4.9 description rating if they see it.