I hand delivered an item to the buyer. How do I submit the delivery info on the shipping page?

Question

Buyer lived 10 miles away. I delivered the item to his front door and he has received it. How do I make sure ebay knows the package has been delivered??

disneyshopper · Answer

Unfortunately, you can't. All you can do is use "Mark as shipped" even though you did not ship. If the buyer files an Item Not Received case, you will lose the case since you do not have tracking to prove delivery.

In the future, file a cancellation to refund the buyer. Then relist the item with LOCAL PICKUP, the buyer repurchases and pays. ebay sends the buyer a QR-code (as well as a 6-digit code). Buyer produces the codes upon pickup/delivery to prove the item was delivered.