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I had an item up for auction. The item says sold however I never received a bid. Any ideas?
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evry1nositswindy
Mentor3 years agoGood catch @woodland_gnome . I didn't look at the buyer ID.
You might need to look for the listing to be able to relist it, like under your solds. Not sure where it goes in this instance. Never had that happen to me before.
evry1nositswindy
Mentor3 years agoYour Franklin Mint doll sold yesterday, 1 bid. Maybe they haven't paid yet. On seller hub, click on awaiting payment.
woodland_gnome
·3 years agoThe winner was not a registered user at some point after s/he placed the bid. If that happens early enough to give eBay time to do an "Administrative cancellation" of the bid before the auction ends they will sometimes do that, otherwise the bid remains up. Or perhaps the NARUing happened after the end of the auction. In any case don't expect to be paid. I'm not sure whether contacting Customer Service can get the transaction cancelled now or whether you have to wait out the four full calendar days buyers have to pay before you cancel for non-payment.
ETA: Did you mean you had never received a Best Offer when you said you had never received a "bid"? Too many people confuse "bid" and "Best Offer." Those are two entirely different things that the seller handles differently. People who come here and use the wrong term often get the wrong answer (actually it's the right answer for the question asked but not what s/he needed to know).
A bid is part of an auction. Sellers don't "accept" them (eBay accepts them if they are valid bids: meet the minimum bid requirement as of the time they are received, received before the end of the last second of the auction, buyer is not prohibited from bidding on that auction because of a restriction by the seller or eBay). I'm not sure whether there is an option for sellers to be notified of a new bid (it would be quite inconvenient for any but the smallest seller). A seller can cancel any bid up until the auction ends (or eBay might if the buyer is suspended before the auction ends or the bidder might retract the bid for a very short very specific list of valid reasons) but otherwise the bid remains active until the auction ends, at which time a winner and price is set from the bids that were accepted by eBay and not cancelled/retracted before the end. The seller is obligated to sell for that price (if the buyer pays, provides valid address that seller agreed to ship to etc.) and the buyer is obligated to buy.
A Best Offer is simply an offer that the seller can take or leave. S/he can accept it, reject it, make a counteroffer (which acts as a rejection of the offer), or do nothing and the offer expires (at the duration the buyer chose when making it up to 48 hours, or earlier if there is a "bid" placed--Best Offer is no longer available after the first bid on the auction, or when the listing ends for whatever reason). The seller is under no obligation to accept any offer or respond in any way to a particular offer or any offer at all.