I got an email that my package was was delivered and nothing came as my husband was home.
FedEx cannot match my address with the address the package was dropped off at. The seller is not responding, 7 1/2 hours later. Also, two nights after I ordered last week, the seller contacted me via text on my phone and only wanted to communicate that way. It took 3 days to ship and the information wasn't uploaded until Thursday night. Could this be fraud?
1 comment
eburtonlab
Mentor2 years agoCheck your order details to make sure the correct address appears there. That is the address the seller is required to ship to.
Contact the shipping service to determine if the tracking number you received was for a package that was addressed to you.
Good advice for dealing with false tracking can be found in the marked solution to this thread:
https://community.ebay.com/t5/Buying/I-tried-contacting-seller-i-tried-contacting-fedex-i-tried/m-p/...
What kind of feedback does your seller have?
You can avoid many fake tracking issues by choosing to only do business with experienced sellers that have a proven track record of delivering similar items as seen by examining the seller's feedback page, and by avoiding inexperienced sellers, sellers with patterns of negative feedback indicating serious problems, or sellers with large gaps in the selling history or recent drastic changes of seller behavior.