If you receive something other than what was described, file a "not as described" case with eBay within thirty days, and be prepared to return the empty box if the seller provides a shipping label.
If the seller does not provide a refund or a shipping label, or does not refund when tracking shows the item has been received by the seller, ask eBay to step in and force a refund.
eburtonlab
Mentor3 years agoIf you receive something other than what was described, file a "not as described" case with eBay within thirty days, and be prepared to return the empty box if the seller provides a shipping label.
If the seller does not provide a refund or a shipping label, or does not refund when tracking shows the item has been received by the seller, ask eBay to step in and force a refund.
https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041&st=7&po=2&uci=0&ri=0