I feel I have been scammed.

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I participated in an auction to purchase an iPhone, and I bid $600 believing I was buying an iPhone 15 Pro Max. However, after winning the auction, I discovered that the phone was an iPhone 11 simple 64 GB, which did not correspond to what I thought I was purchasing.

Immediately after this, I tried to cancel the order, but eBay required me to wait 3 days for the seller to respond to my cancellation request. Despite reaching out to the seller on the very first day, they did not respond to my bnv. . when marks the 3rd day since I submitted my request, and the seller has canceled my cancellation request without any communication.

What is more concerning is that they quickly sent me a shipping label and indicated that they do not accept returns for this item. and to day marks about 7 day iam never receive nothing iam try to writing to ebay they say all case are already close they cant do nothing I feel that this is a dishonest action that violates eBay's policies.

I kindly ask you to review this situation and take the necessary actions against the seller, as I do not wish to pay for a product I did not intend to purchase and than i dont want to lost my money.

I look forward to your response regarding this matter.

Thank you very much for your assistance.