I didn't receive my order 14-11476-77001

Question

The order was placed in April, I still haven't received it, the seller doesn't answer me. The seller didn't even send it because there is no tracking number. Please refund me.

twinkling.smile · Answer

@gulades0

First, check if the latest estimated delivery date has passed.

Then you have maximum 30 days to report the item you didn't receive. Three business days later, you can ask eBay to step in, if itâ€™s still not solved.

So, it's a two step procedure.

This is your guide: https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042

If you are too late, try your payment issuer for a refund.

Good luck.