If a buyer files a returns request for Item Not as Described, the seller has to accept the return and pay for return shipping. If you refuse, ebay can refund the buyer from your funds, you get a defect for an unresolved transaction, you do not get the final value fee credited, and the buyer is not required to return the item.
lady_madonna
Mentor1 month agoSince you are an infrequent seller, Ebay can temporarily hold your payouts from your sales for up to 31 days.
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=
suesueq_1
OP1 month agoDoes a buyer have to give a refund
disneyshopper
Mentor1 month agoIf a buyer files a returns request for Item Not as Described, the seller has to accept the return and pay for return shipping. If you refuse, ebay can refund the buyer from your funds, you get a defect for an unresolved transaction, you do not get the final value fee credited, and the buyer is not required to return the item.