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I didn't get my order and cannot communicate with the seller
Hello!
I purchased a product under order No. 24-14143-68863. The payment was successfully charged to my account in full; however, I have not received the product.
I have contacted the seller multiple times to request an update on the delivery status, but I have not received any response.
In light of the above, I kindly request a refund of the amount paid for this order as soon as possible.
If necessary, I am ready to provide proof of payment or any additional information.
Please inform me of your suggestion.
1 comment
inceptions
Mentor8 months agoHi @sergestepanov52
Here's what to do...
Check the estimated delivery date shown in your Purchase History. When that date has passed, you have up to 30 days to use the option next to the transaction to open a case for an item not received. The seller will have 3 business days to prove delivery or refund. If he doesn't, go back to the case on day 4 and use the option to ask eBay to step in. eBay will force the refund.