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I did not receive the item in the picture I paid for
Summary: hcw63 purchased an item on May 16, 2026, but experienced delays and ultimately received a different product in July. They are struggling to resolve the issue due to a language barrier and ineffective AI support on eBay. They are considering legal action due to the stress and time lost, as they believe this is a case of bait and switch. jacbarcollectibles advised that the eBay Money Back Guarantee has expired and suggested contacting the payment source for possible protections.
I have a item I purchased in may 16 2026, I didn't get it until july. I tried getting it sorted out with the seller. There's a language barrier. So, because of this ai board and getting nowhere through your ai portal. I'm going to try this. because all my communication went through ebay, the purchase was on Ebay. I'm going to have to look into damages monetarily to recover all my time and personal stress this has caused. I trying this last time get Ebay to step in and help the buyer (myself) get the products I purchased on Ebay. What I recieved was different then what is posted online. that's a bait and switch. I used ebay to communicate back and forth so all the documents you should have. I have photos of the parts and you can see with the correspondence i have been getting the run around.
jacbarcollectibles
Mentor1 month agoSorry this happened to you but you have allowed eBay's Money Back Guaranty to expire. The MBG is only good for 30 days from receipt of the item and the deadline is firm. All you can do now is to go to your payment source and see what protection you may have through them.
hcw63
OP1 month agoI didn't receive the part until after the MBG. that's besides the point. I received a different item then i purchased. its illegal and is a bait and switch. it's against the law. I was going to kinda let it ride. but the ai crap and lack of items maskes it worth my stress to maybe seek legal council.
hcw63
OP1 month agothe fact that i cant just talk to someone is crazy. you are failing the customers. and I feel there's illegal undertone to this transaction. I either want a refund at this point or I will start proceedings against Ebay for not protecting their purchasing customers. your ai system Isn't sit up for items that take longer recieve, then try to handle with the seller. Now, this is almost a Ebay problem because of the treatment of trying to settle this problem.