I delivered an item to a customer so there is no shipping or tracking number. How do I edit that?

Question

I delivered an item to a customer instead of shipping it. There's no tracking # & There's no place to say I delivered it

comics-scifi-collectibles · Answer

@86hughes43devils Unfortunately since you didn't complete the sale correctly you won't be able to mark it as delivered. All you can do is mark it as shipped from the drop down menu next to the sold item.

You can ask the buyer to leave feedback that they received the item. But that won't help you if the buyer files a not received refund request and won't help get your funds released sooner if you are subject to fund holds.

You should have canceled the sale as problem with buyers address from the drop down menu next to the sold item. Refund the buyer. Then relisted as LOCAL PICK UP. The buyer buys again and selects Local Pick Up. Then they get a code that you enter into the app by selecting arrange delivery on the sold item and scanning the QR code or entering the 6 digit code. This acts as your proof of delivery.

I know that is a lot of extra steps but it's the only way your buyer will receive a QR code to prove the delivery.