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    I couldn't receive text code because eBay is not putting the my mobile # country code
                     

    I'm a long-time eBay user for this same account. I'm trying to pay for an item but eBay is trying to send me text code first for verification, I'm not receiving any codes as eBay only shows part of my mobile number and does not include my country code. 

     

    Please help as I need to proceed with my transactions.

    snapbackdxb
    snapbackdxb
    958View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    comics-scifi-collectibles

    comics-scifi-collectibles

    Mentor2 years ago
    1932View listings

    @snapbackdxb   You are going to have problems with a text verification if you are really located in another country and not the United States like your feedback profile says.


    Here's how to contact eBay customer service:

    eBay agents are working from home so you have to request a call back or live chat.

    1. CLICK THIS LINK:
    https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

    2. Request a call back  ( if you are outside of the US then you'll need to use social media)

    3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

    https://twitter.com/askebay

    https://www.facebook.com/ebay


                                           
                                                                                     
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