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I contacted customer support, they said they would take care of it, and I got charged anyways
I sent my first item, a 3d printer a few weeks ago. It arrived, no issues. Fedex is claiming the tag information is wrong, so I was charged $332.80. I used a Fedex shipping label, not the Ebay one. I contacted Ebay customer support, and they told me that they would dispute it on their end, because a 3-d printer could not possibly weigh 144 lbs (what fedex claimed). They said my account would not be charged, and that they would take care of it. My account was just charged and the money is missing. What am I supposed to do? I am out of the country without service, and can't call. They don't have an email listed on the Contact Me page.
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