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I can't withdraw my money
I'm trying to withdraw my money after someone bought my item but it tells me to verify my identity ONLY when they bought it. LIKE tell me before I even post the listing that I HAVE TO UPLOAD A PHOTO ID?! NOW I sold my item and I got a huge profit loss because I didn't get my money. GIVE ME MY MONEY I DON'T HAVE TO VERIFY MY IDENTITY.
2 comments
comics-scifi-collectibles
Mentor1 year ago@pooftape Yes you DO have to verify your identity if you wish to get paid. This is to prevent money laundering and keep the site safe.
This is volunteer help on eBay.com Here's a link to registering as a seller rules for the Canada site>
https://www.ebay.ca/help/selling/getting-paid/registering-seller?id=4792&st=3&pos=
Payouts go to your linked checking account>
https://www.ebay.ca/help/selling/fees-credits-invoices/setting-changing-automatic-payment-method/updating-bank-account-details-payouts?id=4796
Here's how to contact eBay general customer service:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://twitter.com/askebay
https://www.facebook.com/ebay
lady_madonna
Mentor1 year ago@pooftape
Yes, you do need to verify your identity.
You cannot "withdraw" your money, Ebay sends your payout to the checking account you have on file.
If you have not done so already, make sure you have provided all of the required information in order to sell on Ebay.
Register as a seller:
https://www.ebay.com/help/selling/getting-paid/registering-seller?id=4792
Getting paid for items you've sold
https://www.ebay.com/help/selling/getting-paid/payouts-work-managed-payments-sellers?id=4814
To verify your bank account, Ebay will need: