I can't update my bank account

Question

I tried multiple times to update my account for payouts but everytime I get a not authorized message. I tried that stupid chat and they had no idea what I was talking about. What do I do?

disneyshopper · Answer

Go to Seller Hub > Payments > Payout settings

Is the checking account correct with routing number and account number? Make sure your registered ebay name is IDENTICAL to the name on the checking account. If you need to make a change, go to

My ebay > Summary > Account > Personal information

I registered on ebay using my middle name. When I opted into Managed Payments back in October 2018, I had to change that to my first name, as that is how it shows on all of my checking accounts.