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I can't get the robot to arrange a call from an agent
there's never a link for me to chat with automated system to get a call from an agent
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Locked
Discussions in this board are limited to the original poster and Community Mentors
there's never a link for me to chat with automated system to get a call from an agent
eburtonlab
Mentor1 year ago@frankcadillac_4
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are unable to get a call back, try contacting eBay via social media direct message:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/