Locked
Discussions in this board are limited to the original poster and Community Mentors
i can't even change my user name and get a listing up.
i am still having a hard time creating a listing. i simply want to change my user name and can't even do that. do i have to have a bank account linked first? this is frustrating as i have original product i want to sell that other people are selling that are copywritten by me only. thanks, if anyone can help. drumdior@comcast.
3 comments
comics-scifi-collectibles
Mentor3 weeks ago@bimcca-40 Changing your user name can be done every 30 days from this page> https://accountsettings.ebay.com/profile
Here's how to set up your seller account.
All buyers payments are managed by eBay and sent to your linked checking account. eBay doesn't offer the debit card payout option at first.
You need to create your first listing directly on eBay to get your seller account set up.
Complete these steps in this order.
a) Draft a listing on eBay, click submit or "list it". The system should guide you through setup. If not, follow these steps:
b) Verify/update/complete your Profile Registration: Name, address, phone number, identity information (profile) on your eBay Account: https://accountsettings.ebay.com/profile
-- Use your Street Address, even if you don’t get mail there.
-- Make sure to use your full legal name and that it matches your bank account and government ID ( drivers license etc)
c) And add a Checking Account ( it must be a brick and mortar checking account) and Credit/Debit Card: https://ppcapp.ebay.com/myppc/wallet/list
You will need to provide a SS# or ITIN to receive your payouts.
Please check to see if you have BOTH a Checking account marked for "Used for payouts" and a credit/debit card. One of these (bank account or card) needs to be marked for "Preferred for selling costs" I use a credit card for selling costs so that refunds and other fees don't come from my checking account.
Here is a page with everything you need to know to start getting paid on eBay
https://www.ebay.com/help/selling/getting-paid/start-getting-paid-ebay?id=4795
Here is a page with everything you need to know to start selling on eBay
https://www.ebay.com/help/selling/selling/start-selling-ebay?id=4081
bimcca-40
OP3 weeks agothanks for this, but i keep getting this....ooops everytime i got to list.
comics-scifi-collectibles
Mentor3 weeks ago · Edited@bimcca-40 EDIT TO ADD>>> Please edit your post and remove your email address. This is a public message board, the only people that will use your email are scammers. Click on the word MORE at the bottom of your post and then edit.
Sorry, you didn't mention that you were getting a error screen.
This type of OOPS error is usually caused by a browser issue. Try clearing your browser history. Try another browser. Turn off ALL browser addons but especially script and ad blockers.
If you are using a VPN or Starlink that can cause the site to not know where you are and cause issues.
If the problem persists then you can contact customer service. Social media would be the easiest method.
Here's how to contact a general customer service agent:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief, don't go into details.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
OR Contact customer service on social media using a PRIVATE message>
https://www.instagram.com/ebay/
6-6 Pacific Time M-F