I cant be the only one experiencing this
I sold an item back in January and kept good correspondence , fast shipping , and tracking info as well as proof of delivery.
Buyer is trying to keep my item and claim he never received it , therefore getting a 400$ retail and 270$ out of of pocket loss on my end, more unfortunate is that I never even received a payout as the customer put there fake complaint in before my 14 days hold was up ,so this experience is costed me my item , shipping costs , time and handling , stress and even arguments with my spouse over using the platform in the first place.
Currently the buyer has filed a dispute with there bank , ebay support claims I should receive sellers protection once the dispute is over. I'm just saddened by this whole ordeal and to make things worse I had another item sell yesterday and that one also is on hold and I'm now worried if it's even worth the "risk" now that's what ebay selling has become to me is a risk:(. I really would like to stay and I support ebay by all means but I just wish they would protect sellers more these days .