Locked
Discussions in this board are limited to the original poster and Community Mentors
I cannot log into ebay because a message appeared today that I am a robot. What do I do?
I cannot get in touch with customer service. Any suggestions?
1 comment
eburtonlab
Mentor1 year ago@nadigiamb48
Try using another browser to sign in to your other account to rule out a browser issue.
Make sure your browser is up-to-date and has JavaScript enabled (and not blocked):
https://www.whatismybrowser.com/
In some cases, if you are using a bad link and getting stuck in a redirection loop, you can get that error message.
If the problem happens when trying to sign in, see if you can use a different link to sign in.
https://signin.ebay.com/ws/eBayISAPI.dll
If you are using a mobile browser, try changing to a different browser mode: mobile, classic or desktop. Sometimes one page may not render properly in mobile or classic mode, and that may cause a redirection to a different mode, but the page may redirect back to the first page in a loop. Try a desktop browser or a mobile browser in desktop mode.
Or try signing in to your usual account using the eBay app.