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I cancelled an order and received the item anyway.
I ordered a wedge pillow on eBay from seller AAA. Two days later, seller AAA told me that the pillow was damaged in shipping; they didn't have another one; they offered me a refund. I replied YES, I wanted a refund. Then I found another wedge pillow (also on eBay) and ordered it from seller BBB. Yesterday, a wedge pillow arrived by UPS. I opened it, slept on it, and I'm happy with it. Then today another wedge pillow arrived!
I looked carefully and realized that the AAA pillow, the one the seller reported damaged--that's the one I slept on last night. The one that arrived today is the BBB pillow. So what now?
The AAA pillow is the one I really wanted. I can return it at the seller's cost -- but I don't want to, and I think it's wrong to return something I already slept on, when there's nothing wrong with it.
I don't want to penalize seller BBB. After all, BBB sent me exactly what I ordered from them! But I will have to pay shipping to return it. I don't see why I should pay shipping at all, when it's not my fault that I wound up with two pillows. I can't afford to keep both.
Can you tell that I'm an agonizer? Please advise me. --M
lady_madonna
Mentor3 years ago@auntmarian
You bought both, so now you own 2.
If you don't want the 2nd one ("BBB") you will need to pay return shipping costs, depending on the seller's return policy.