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I canceled a sale on a item that the seller sat on for a week, THEN denied the cancellation
even though he/she made no effort to hold up their end of the deal.
How do I get thru to ebay to complain about his horrible thief?
1 comment
inceptions
Mentor4 months agoHi @silversurfer1776
Buyers can request a cancellation, but it is up to the seller to agree to it or not.
If you don't receive an item, don't ask for a cancellation (which will have no negative impact on the seller), do this instead...
Check the estimated delivery date shown in your Purchase History. When that date has passed, you have up to 30 days to use the option next to the transaction to open a case for an item not received. The seller will have 3 business days to prove delivery or refund. If he doesn't, go back to the case on day 4 and use the option to ask eBay to step in. eBay will force the refund.