Its weird because when I get to the "send a message to the seller page" it wont let me type anything. The cursor wont highlight the message section, nothing types. Help.
You should be able to click on the "Send message" text line. Once the box appears to send a copy to your email, you should be able to begin typing immediately above that. Try clicking on that line a second time if you check the box first.
If that is not working, try another browser to rule out a browser issue.
Since eBay changed the way that sending messages worked, many folks have had issues with the new, utterly confusing user interface, so you are not alone in that.
eburtonlab
Mentor6 months ago@cwdrums
You should be able to use the "contact" link in a seller's listing or in your Purchase History to send a message to the seller.
If you are having problems, try clicking on the "Send message" text to start typing your message.
https://community.ebay.com/t5/Ask-a-Mentor/unable-to-contact-seller/m-p/34794053/highlight/true#M790...
cwdrums
OP6 months agoIts weird because when I get to the "send a message to the seller page" it wont let me type anything. The cursor wont highlight the message section, nothing types. Help.
thanks Coy
eburtonlab
Mentor6 months agoYou should be able to click on the "Send message" text line. Once the box appears to send a copy to your email, you should be able to begin typing immediately above that. Try clicking on that line a second time if you check the box first.
If that is not working, try another browser to rule out a browser issue.
cwdrums
OP6 months agoYes that worked, thanks much.
Coy
eburtonlab
Mentor6 months agoYou are very welcome.
Since eBay changed the way that sending messages worked, many folks have had issues with the new, utterly confusing user interface, so you are not alone in that.