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I can’t upload videos to my new listings
For some reason I can’t upload videos to my new listings. I had no problem doing it before . Did something change?
5 comments
sallythehorse
·2 years ago@buffalogarvs
Can you see the option to upload a video? Are you using the Advanced listing tool?
buffalogarvs
OP2 years agoYes I see the option and hit upload and it just stays at 1% forever and doesn’t move . I have good internet speed etc and the size and length of video fits requirements
sallythehorse
·2 years ago@buffalogarvs
It's interesting that your computer/device is trying to upload the video (but you're not getting an error message at all).
Have you seen and read all of the information provided on the eBay help page?
The eBay Adding a video to your listing help page.
Here's another eBay page with the same title, but it is different:
> Adding a video to your listing
buffalogarvs
OP2 years ago it just stays at that 1% and never shows any sign of movement
sallythehorse
·2 years ago@buffalogarvs
You can also try posting about this issue on the eBay Technical Issues discussion board. Someone else might have experienced this issue:
>>> Report eBay Technical Issues