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i bought my own return label
how do i add the tracking, i could not print off the fedex number provided, so i bought usps label
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Discussions in this board are limited to the original poster and Community Mentors
how do i add the tracking, i could not print off the fedex number provided, so i bought usps label
comics-scifi-collectibles
Mentor5 months ago@ballardservice3014 That is going to cause an issue as the tracking that is in the case already can't be changed. The tracking for the return needs to be in the case so that you have proof of delivery. It would have been best to reach out to trouble shoot why you could not print the Fed Ex label.
Contacting customer service on social media is the best option for this, they can at least make a note of the new tracking number although they can't remove the other one.
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