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    Discussions in this board are limited to the original poster and Community Mentors

    • Buying & SellingChevronRightIcon
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    I bought an item with NO RETURN stated on sale page. its broken in transit.
                     
    Total: $46.30
    Order number: 01-12437-13768
    Item ID: 356348767011
    Seller: lihi_13

     Delivered and sale page says it was working.

     It was damaged in transit.

      My EBAY page  shows no record of purchase.

      EBAY normally asks me to RATE the seller and ITEM.

      Nothing heard.  Seller says they will return by 01/18/2025.

    No REPLIES!

    How do I proceed for a refund??

    TY!

    an-57470
    an-57470
    0View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    5 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    an-57470

    an-57470

    OP1 year ago
    0View listings

    New message to: lihi_13 (87

     

    )

    Hello.I have done business in a straightforward and honest manner with you.
    Total: $46.30
    Order number: 01-12437-13768
    Item ID: 356348767011
    Seller: lihi_13
    Archer Antenna Rotator I purchased from you is junk.
    Very poor packaging destroyed the item in transit. If it was in working order when you shipped it, it was not in order and working when it arrived.
    Your sale page says NO RETURNS.
    I have not yet RATED your sale item.

    I would like a refund PLEASE!

    TY
     


    Vintage 90's Archer ARCHEROTOR TV-FM Antenna Rotator Rotor Controller (15-1225B)

     

     

     
    Quantity Remaining: 0
     
    Buy it now

    Get to know the seller lihi_13

    •Located: Fernandina Beach, FL, UnitedStates
    •Member since: Sep 14, 2024
    •Positive Feedback: 96.8%
     
     
                                           
    lady_madonna

    lady_madonna

    Mentor1 year ago
    *Volunteer Ebay Mentor*1039View listings

    @Anonymous 

    When you looked in your Purchase History, did you make sure to choose to view purchases in the correct year? (I see the item was sold in Dec. 2024)

     

    If the item you received was damaged, you can file a Return Request:

    • Within 30 days from date of delivery, go to your Purchase History, find the item, and under “More actions” click on “Return item” and select the reason for the return. “damaged". Attach a photo.
    • The seller will have 3 business days to either accept the return and provide a prepaid return shipping label OR refund without having you return the item.
    • If they don't do either, you can go back to your Return Request details 4 business days after you filed the Request and ask Ebay to step in.

     

     

                                           
    an-57470

    an-57470

    OP1 year ago
    0View listings

    Thanks for the help, yet if EBAY shows no Transaction, regardless if I have the item 

    that was shipped/damaged in transit/ I then have no recourse, as the seller is Ghosting me at this time??

                                           
    an-57470

    an-57470

    OP1 year ago
    0View listings

    I do have the emails showing shipping/delivered,etc.

    Order number and Item number too.

    Should I go to my credit card and ask for a refund?

     

    TY!

                                           
    lady_madonna

    lady_madonna

    Mentor1 year ago
    *Volunteer Ebay Mentor*1039View listings

    @Anonymous 

    See if your item appears on this page >> https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041

                                           
                                                                                     
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