I bought a phony Silver Dollar about a year ago and just found out it was NOT SILVER .off an ebay au

Question

I would like to talk to an agent, security, phony auction etc

wooden_flower · Answer

@avets

You can talk to CS, but they canâ€™t help you - the eBay guarantee is for 30 days after receipt. A year is obviously way outside the guarantee.

Here's how to contact eBay general customer service.

1. CLICK THIS LINK:

2. Select a category that best matches your problem.

3. Answer the chat bots question by stating what you need help with.

4.Type AGENT ( you may have repeat steps 3 and 4)

5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

Monday to Sunday 5:00 am to 09:30 pm PST

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

6am to 6pm PST