I bought a laptop, order number 13-14340-50106.

Question

I bought a laptop, order number 13-14340-50106. What happened? Why didn't the seller ship it? Why aren't there tracking details?

lady_madonna · Answer

Go to your Purchase History, click on order details.

IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:

Go to your My Ebay page >> Purchase history

Select “More actions” beside your item and then “I didn't receive it.”
Click the box beside I want a refund.
Select Send request.

If the seller does not respond to the refund request, after 3 business days you can ask Ebay to step in to help you.

Find the item in your Purchase History
Select See request details
Select “Ask eBay to step in.”