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I am receiving items as returns that I didn’t sell
this is the second time
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Locked
Discussions in this board are limited to the original poster and Community Mentors
this is the second time
wooden_flower
Mentor9 months ago@seekse_28
Contact customer service and let them know that another seller is abusing your personal information to send his returns to you. CS can identify the seller from the return ID on the label.
The easiest way to do this is to post a private message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
6am to 6pm PST
Or, to contact eBay general customer service -
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST