I AM NOT COUNTERFEIT AND NEED HELP

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Summary: rlamart11554 expressed frustration over their hearing aid being flagged as counterfeit on eBay after attempting to resell it. Despite providing proof of purchase to someone at the company, the issue remains unresolved, impacting their reputation. They seek advice on how to have eBay consider their side of the story, instead of relying on potentially biased reports. disneyshopper suggested checking eBay's medical devices policy for guidance.

HELLO,

I OUTRIGHT OWN A NEEBROO HEARING AID AND AFTER A FEW MONTHS OF IT BEING IN A CLOSET BECAUSE I DID NOT LIKE IT, I

PUT IT UP ON EBAY AT A REDUCED COST.

SOMEONE TOLD EBAY IT'S COUNTERFEIT AND GAVE ME THE EMAIL OF SOMNEONE AT NEBROO. I EMAILED HIM WITH THE ACKNOWLEDGEMENT

EMAILS I RECEIVED FROM NEBREE BUT HE HASN'T TOLD EBAY THAT I AM LEGITIMATE.

THIS IS UNFAIR THAT HE IS STALLING AND I HAVE TO BE CALLED A COUNTERFEITER BECAUSE NEBREE MIGHT NOT LIKE THEIR STUFF RE-SOLD AS USED.

HOW CAN I TELL EBAY TO LOOK AT MY SIDFE INSTEAD IF LISTENING TO SOMEONE WHO DOES NOT USE EBAY TO SELL THEIR AIDS.

PLEASE ADVISE.

THANKYOU