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I am no longer a buyer on eBay
Attention: @links to members
eBay customer service will not support me on an item that was lost in transit and denies me a refund. I have been a dedicated and honest buyer in this community for several years. The envelope was open in transit, the closing flap was torn off. I reported it to the seller but he claimed I was trying to get one over on him and denied my refund or replacement. He has less that 100% positive feedback, while I have 100% positive buyer feedback history from all my purchases. I am boycotting eBay and will no longer support the seller community with my purchases until I get a refund and apology from eBay. Even if that day never comes, eBay has made the wrong decision to support an unprofessional and untruthful seller with a history of poor treatment of buyers. His user name is thenewb83.
kensgiftshop
·3 years agoI'm guessing you opened an Item Not Received case, which you lost because tracking shows something was delivered?
Try this:
Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.