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I am definitely being scammed as a seller. how can I communicate this to eBay?
Somehow buyer changed their identity between end of auction and shipping time. I sent item to requested address and it was delivered. Now I'm hearing from a totally different person saying I sent it to the wrong address. How do I communicate this to eBay?
2 comments
jacbarcollectibles
Mentor1 year agoDid they open a case for an "Item not received"? Only the true buyer can open this case. If they are just communicating with you through eBay messages this means nothing and you can either ignore it or contact eBay customer service and explain what is happening to them.
You can contact customer service using this link to bypass the AI questions and ask for a call back: eBay Customer Service Customer service is open from 5am to 9pm Pacific Time.
rems47
OP1 year agoWhat link?