I already have a prepaid label

Question

I have my own prepaid USPS envelope. How do I not pay ebay for their shipping label.

mr_lincoln · Answer

Hi @sdh251

If you use your own label make sure you manually ADD the tracking number to the sold item for your protection. eBay does NOT automatically charge you for a label. If you use your own you will not get charged for one through eBay.

eBay gives you a discount on all services except USPS Media Mail.

But one of the more exciting things about printing your labels through eBay is the new Seller protection they launched late last year:

If the following criteria is met eBay will reimburse you if the package is eventually delivered after you have refunded a Buyer through an eBay claim that they did not receive their package AND delivery is confirmed through tracking on eBay. eBay launched this new Seller protection in late 2025.

Seller prints the shipping label through eBay
Seller ships and gets a carrier scan within their Handling time
Buyer files a claim through eBay that they did not receive their package AND the Seller refunds the Buyer through the eBay claim
The package is delivered later and after the Buyer has been refunded, eBay tracking confirms the delivery