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I accidentally sent a counteroffer. It has NOT been accepted. I want to cancel the counteroffer because it was sent by mistake.
I accidentally sent a counteroffer. It has NOT been accepted. I want to cancel the counteroffer because it was sent by mistake.
2 comments
eastlaneave
Mentor1 week ago@ruby333
Are you the buyer or the seller?
If you are the seller, end the listing. That will cancel the offer and there is no penalty for that.
If you are the buyer
If this was a BID on an Auction
There is a blue button on this page to retract a bid:
https://www.ebay.com/help/buying/bidding/retracting-bid?id=4013
You can retract a bid if
The seller significantly changed the description of the item
You accidentally bid the wrong amount. For example, you meant to bid $20, not $200. In this case, enter the price you intended to bid as soon as you've retracted the incorrect bid
- When the listing ends in less than 12 hours, you only have 1 hour to retract.
- You can't retract a bid on items listed in Trading Cards categories.
If you're not able to retract your bid, you can also try contacting the seller to see if they'll cancel your bid for you. The decision to cancel is at the discretion of the seller.
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If this was an OFFER, not a bid
https://www.ebay.com/help/buying/buy-now/making-best-offer?id=4019#section4
If you've made a mistake when making an offer or a counteroffer, you can retract or cancel it in certain circumstances.
You can retract an offer if:
There are 12 hours or more left before the listing ends
You placed your most recent offer less than an hour ago
You won’t be able to retract your offer if:
The listing ends in less than 12 hours and it's been more than an hour since you placed your most recent offer
The seller has already accepted or declined your offer, or sent you a counteroffer
You’ve already made 5 offers in a specific category
If you’re using the eBay desktop site, here’s how to retract a Best Offer or a counteroffer if it meets the requirements above:
Go to Bids/Offers in My eBay.
Find the offer you’d like to retract.
Select View Offer Details, then select Retract offer.
You can also retract your offer on the item page by selecting Review offer and then Retract offer.
If you’re using a mobile browser or the eBay app, go to the Best Offer cancellation form to retract your offer.
lady_madonna
Mentor1 week agoThe counteroffer cannot be cancelled.
Did you choose the amount before you sent it?