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I accidentally closed the return status, would like to open again, how can I?
I accidentally closed the return status, would like to open again, how can I?
1 comment
wooden_flower
Mentor8 months ago@111572*
Unfortunately, once you close a return, it cannot be reopened.
If the item was defective, or otherwise not as described, you can ask your card issuer to open a dispute on the purchase. You can also contact the seller and ask if he would handle the return directly. He can buy a label outside of eBay and send it to you in a message. If you are responsible for the shipping, you can buy a label at pirateship.com.
If you return it outside of eBay and he does not issue a refund, you can then ask your card issuer to open a dispute for a return with no refund. Be sure to keep the tracking # of the return shipment.