LockedDiscussions in this board are limited to the original poster and Community MentorsBuying & SellingChevronRightIconAsk a MentorChevronRightIconI’m unable to get on eBay- account access denied???!! When im in my house I’m unable to get on eBay- account access denied???!!kpnpd5120119View listingsPosted 2 years ago·Last reply 2 years ago 1 commentComment NewesteburtonlabMentor2 years ago5541View listingsTry another browser to rule out a specific browser issue. "Access Denied" errors when trying to check out or pay usually indicate some sort of network error. If you are using a VPN, try disabling it. If you are using a custom firewall, that may be causing problems. Try paying using your phone or laptop when not connected to your usual network wifi. See here for further suggestions of things to try: https://community.ebay.com/t5/Technical-Issues/Access-Denied/m-p/29845776#M56948
eburtonlab
Mentor2 years agoTry another browser to rule out a specific browser issue.
"Access Denied" errors when trying to check out or pay usually indicate some sort of network error.
If you are using a VPN, try disabling it.
If you are using a custom firewall, that may be causing problems.
Try paying using your phone or laptop when not connected to your usual network wifi.
See here for further suggestions of things to try:
https://community.ebay.com/t5/Technical-Issues/Access-Denied/m-p/29845776#M56948