How to view order detail when the purchase was made as a guest

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Althought I have an account on Ebay I've made a couple of purchases without signing in. How can a view the the purchase details when I only have an order number?

tin_3796

2 View listings

Posted 11 months ago·Last reply 11 months ago

2 comments

disneyshopper

Mentor11 months ago

8643 View listings

If you do not see the item in your Purchase history, it sounds like you may have made the purchase as a Guest.

Guest purchases are separate from items you purchase while logged into your account.

Check your email for a message from ebay that includes the PASSCODE that was given to you. Log in with that email address and PASSCODE and you should be able to file a case for Item Not Received, or a Returns Request, as the case may be.

jacbarcollectibles

Mentor11 months ago

643 View listings

You need to find the confirmation email for the items. The email will have special log in instructions that apply only to that purchase.