spoke to (3) ebay reps on the phone - none of them could even find where to turn off autopay - they said I would just have to refund excess shipping to buyers that wanted to combine orders. this is unacceptable - it never used to be this way - I want to get rid of autopay altogether!
Scroll down to the very bottom and UNCHECK "Require buyers to provide a payment method before they place a bid." AND uncheck "Require buyers to provide a payment method before they make an offer"
You can receive better assistance if you describe your issue clearly and completely. We are volunteers, we can’t access your account or see what you see.
Scroll down to the very bottom and UNCHECK "Require buyers to provide a payment method before they place a bid." AND uncheck "Require buyers to provide a payment method before they make an offer"
splattstore
OP10 months agospoke to (3) ebay reps on the phone - none of them could even find where to turn off autopay - they said I would just have to refund excess shipping to buyers that wanted to combine orders. this is unacceptable - it never used to be this way - I want to get rid of autopay altogether!
splattstore
OP10 months agoThis is what did not work:
To turn off automatic payments (as a seller):
Go to the buyer management page:
https://www.ebay.com/bmgt/buyerrequirements
Scroll down to the very bottom and UNCHECK "Require buyers to provide a payment method before they place a bid." AND uncheck "Require buyers to provide a payment method before they make an offer"
splattstore
OP10 months agoNOPE - didn't work
jonathanbrightlight
·10 months agoYou can receive better assistance if you describe your issue clearly and completely. We are volunteers, we can’t access your account or see what you see.
lady_madonna
Mentor11 months agoTo turn off automatic payments (as a seller):
Go to the buyer management page:
https://www.ebay.com/bmgt/buyerrequirements
Scroll down to the very bottom and UNCHECK "Require buyers to provide a payment method before they place a bid." AND uncheck "Require buyers to provide a payment method before they make an offer"