how to talk w agent on e bay

Question

have a problem w a phony seller...need to talk w agent from eBay...cant get that far...anybody have the number?

mr_lincoln · Answer

Hi @steveehayes

You are protected by the eBay Money Back Guarantee for 30 days from the date of receipt: eBay Money Back Guarantee policy

If after read the eBay Money Back Guarantee you still need a solution then you have some options:

-Ask your question here if it is not on the account level, we have no access to accounts here. This forum is supported by volunteer Buyers and Sellers.

We recently learned that many of the links we post to Request a call back are now simply forwarding members to eBay's Customer Service "How can we help you today?" page (link below). On that page members have to complete numerous choices before being given ways to be in direct contact with eBay. Depending on the subject, representative availability and other factors requesting a call back may or may not be possible. Chat or an email may be provided. If you get a Chat box Type â€œAGENT in the box. You can also contact eBay through Social Media if you have accounts there.

eBay Customer Service

-Contacting eBay via Social Media:

Contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

6 AM to 6 PM PST

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

glorybells · Answer

I recommend asking your question here first. We can help with most buying and selling questions. We are experienced buyers and sellers that know eBay policies and procedures. Or if you prefer>> Here's how to contact eBay general customer service. 1. CLICK THIS LINK: https://www.ebay.com/help/contact?type=ContactUs&topicId=4000 2. Select a category that best matches your problem. 3. Answer the chat bots question by stating what you need help with. 4.Type AGENT ( you may have repeat steps 3 and 4) 5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability) Monday to Sunday 5:00 am to 09:30 pm PST 3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding. https://x.com/askebay https://www.facebook.com/ebay https://www.instagram.com/ebayforsellers/ 6am to 6pm PST