Locked
Discussions in this board are limited to the original poster and Community Mentors
How to talk to a live person at ebay?
Buyer mailed back an item that I sold, But I never received it.
1 comment
Locked
Discussions in this board are limited to the original poster and Community Mentors
Buyer mailed back an item that I sold, But I never received it.
eburtonlab
Mentor3 years agoDid the buyer start a case and use a shipping label you provided? What does the tracking show?
For general questions you can try asking on the discussion boards. Experienced users can offer suggestions.
Or you can use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
Or you can contact eBay via social media:
https://twitter.com/askebay
https://www.facebook.com/eBay/